Can I take a tour?

Yes! We would love the opportunity to show you our venue and discuss your vision for your event! Please call us at 704.940.1050 to schedule your visit. We generally schedule tours Monday through Friday from 9:30AM-4:30PM. We can make accommodations for weekends if the venue isn't booked.

Do you offer payment plans?

Yes! We are happy to explore various options for payment plans. An initial deposit is due at contract signing in order to hold the date.

Can I bring in outside catering?

We want your food to be specific to you and your needs. We always encourage our clients to use our partner, QC Catering, as they meet and exceed a wide variety of needs. However, we have a list of additional approved caterers. If your caterer-of-choice is not on our approved list they are welcome to apply, or pay a buy-out fee of $750, and will be required to provide the proper documentation.

What is your alcohol policy?

If you are planning to eat, drink and be merry, we require that all of your alcohol goes through a licensed caterer to ensure all of the proper permits are in place, including liquor liability insurance. A special, one-time permit for selling can be attained with the proper paperwork.

When is CenterStage@NoDa open?

Our offices are open Monday through Friday from 9am to 5pm. For our events, our client picks the start/end time for the event, with each event lasting 8 hours, plus the option of adding additional hours.

How do I book my event?

We want to make the process as seamless as possible for our clients. With that, most of our clients initially come by for a tour and fall in love with our venue. Then, we gather the specifics for the event to put together a proposal for you. Finally, we create a contract for you and get your event scheduled in our books.

How can I make my payments?

We are happy to accept cash, check, card, or direct deposits. Please note, we charge a 3.5% administration fee to your invoice for card payments.

What is your cancellation policy?

In the event of a cancellation, written notice must be delivered. The client may not postpone or change the date of the event without approval from your CS contact. CenterStage@NoDa gives a grace period of within thirty (30) days of signing the contract to cancel an event, however $1,500 of the deposit will be forfeited. After the 30 day grace period is up, half (50% if the contracted amount) will be forfeited. If notice is given 30-days or less of the event date, the entire rental (100% of contracted amount) will be forfeited.

How much time is accounted for in the venue rental?

We want to ensure you have plenty of time to enjoy your event, so we rent our venue in eight (8) hours block, which includes your set-up and breakdown time. For example, if you have a 5-hour event, allot two hours prior to set up your décor and one hour afterwards to gather all of your belongings.

What is include with each reservation?

When you book your event at CenterStage, we include all of your event essentials! The essentials include (400) brown banquet chairs, (55) 5 ½ ft. round tables, (7) high-boy cocktail tables, (7) 6ft rectangular tables. (2) 8ft rectangular tables, a black carpeted stage, security, and parking attendants. Our team is responsible for setting up all of these essentials prior to your event in the layout you approve.

What are my décor options?

You are welcome to bring your own event assistants, however, we have some of the best who are excited to put together some designs for you. Clarke Allen Events, our vendor partner, designs exceptional events that are sure to transform the space into the event of your dreams. Additionally, we offer décor packages that have all the items you need to wow your guests.

Is there a designated area for the bride and groom to get ready?

Yes! We have a brand new bridal suite that is the perfect space to spend time with your bridesmaids or for special guests. We also have another suite for the groom's party, or additional party members to get ready. It can be used as a coat check for your guests, additional bridal party space, or storage.

Can we come early to decorate?

Each rental of our venue includes eight (8) hours of time, giving you plenty of time to come in to decorate before your event begins.

Will the CenterStage staff set up my décor if I drop it off?

We want to ensure that your vision is properly executed. With that, we would not want to set anything up that is not to your liking. For that reason, we do not set up any décor that is not our own. Rest assured, all of your tables, chairs, and any additional rented items will be set up prior to your arrival.

Do you allow candles?

Yes, as long as they are placed inside containers that are taller than the actual candle to ensure the wax and flames are not exposed.

Do you allow animals?

Of course!

Do you allow sparklers or grand exits?

Feel free to allow your guest to send you off using sparklers outside as you exit the building. Please ensure that you let a staff member know you are using those prior to your event to make sure we have the proper disposing items in place. Glow sticks are also permitted to use both inside and outside. We do NOT allow confetti inside or outside of our building.

Do you have a catering kitchen?

Yes, we have a prep space that features a sink, cooler, and tables. Our kitchen is not equipped with any heating appliances.

Do we cook our own food at the building?

Our prep kitchen is not equipped for any type of cooking. The prep space is ideal of preparing cold items and placing warm items into the proper containers, such as chaffing dishes. Caterers should be prepared to bring the food in hot boxes to keep it warm for your event.

Can we bring in food from home or do a pot luck?

All food and alcohol for the event must go through a licensed caterer to ensure the safety of your guests.

I lost something at an event. Do you have a lost and found?

Yes, if our team finds anything after the event, we will place it in our office space. You will need to contact the building directly to see if we have your item.